Welcome to the Barrow County Utility Payment Portal 

IMPORTANT: 

Barrow County utility payment system to go offline for routine maintenance June 30

 The Barrow County Utility Division will be unable to accept payments June 30-July 1 as the county’s payment processing software undergoes routine maintenance.

“During the year-end maintenance, we will be unable to accept online and in-person payment of water and sewer bills; however, bank drafts will be unaffected,” said Chris Yancey, Barrow County Public Works Director.

Utility bills are due the 20th of each month, and late fees will not be further accrued while the payment system is offline.

The system is expected to come back online during the day July 1. Citizens who have questions about their billing may call (770) 307-3014 to speak with a representative.

The Barrow County Utilities Department will move to a new location at 59 Lee Street in Winder beginning Monday, May 12.

The current offices, located at 625 Hwy 211 NE, will be closed at the end of the business day Thursday, May 8. Offices will be closed to the public Friday, May 9 as staff moves to the new location.

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All payments processed after 4:00 PM will be credited the next business day. Payments received after 4:00 PM on the due dates will be accessed penalties and default payment fees as stated.

There is a 3.95% processing fee when paying with credit/debit cards. 24-hour automated phone payments will charge a 3.95% processing fee plus a $2.50 service fee will be added to the payment.

To make a credit/debit card payment by phone during normal business hours please call the office at (770) 307-3014.

Water & Sewer Rates

Dean Garrett
Utilities Manager