Welcome to the Barrow County Utility Payment Portal
NOTICE: ZIP Code Validation for Credit Card Payments Beginning June 15
Beginning June 15, ZIP code validation will be required for all credit card transactions made through our payment system. This added security measure helps protect cardholders and reduce fraudulent transactions.
To help avoid payment delays or declined transactions, we encourage all residents and payers to review any saved or stored payment methods before June 15 and confirm that the billing ZIP code entered matches the ZIP code associated with the card on file with your financial institution.
If your billing address or ZIP code has recently changed, please update your saved payment information as soon as possible.
Thank you for your attention to this update and for helping us maintain a secure payment experience.
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All payments processed after 4:00 PM will be credited the next business day. Payments received after 4:00 PM on the due dates will be accessed penalties and default payment fees as stated.
There is a 3.95% processing fee when paying with credit/debit cards. 24-hour automated phone payments will charge a 3.95% processing fee plus a $2.50 service fee will be added to the payment.
To make a credit/debit card payment by phone during normal business hours please call the office at (770) 307-3014.
William (Bill) H. King, III, P.E.
Water Resources Director
Available services
Hours: Monday - Friday; 8 am - 4 pm, open during lunch
Phone: (770) 307-3014
Email: utilities@barrowga.org
William (Bill) H. King, III, P.E.
Water Resources Director
After Hours Emergency Contacts
(Saturday, Sunday and after 4:00 pm)
Water: (770) 307-6610
Sewer: (770) 298-9527